Section 69Part 9 — Service Standards
Privacy of consumer information
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69. (1) Subject to subsection (2), a licensee who intentionally discloses any consumer information commits an offence and is liable for each such disclosure —
on summary conviction to a fine of ten thousand dollars; or
on conviction on indictment to a fine of twenty thousand dollars and to imprisonment for two years.
Subsection (1) does not apply to a disclosure —
which is made to a constable for the prevention or detection of crime or for the purposes of criminal proceedings;
under any law which requires such disclosure;
which is made with the written consent of the consumer;
which is made under a Court order; Section 70 Electricity Sector Regulation Law (2019 Revision) Page 32 Revised as at 1st January, 2019 c
which is made in obedience to a warrant or order issued by the Cabinet; or
which is made to the Office for purposes connected with the execution of its functions under this Law.
A licensee shall not be liable for any action or suit for any injury, loss or damage resulting from disclosure of consumer information made under subsection (2).
In this section — “consumer information” means any data that relate to a consumer’s (or any group of consumers’) identity, billing address, service address, consumption of electricity, patterns of electricity consumption, credit history, payment history, references, applications or other service related forms completed by or on behalf of a consumer and information contained therein.