Section 18Part 0 —
Procedure after investigation
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After conducting an investigation, the Ombudsman shall inform the principal officer of the government entity concerned of the result of that investigation, and if the Ombudsman is of the opinion that the person aggrieved has sustained injustice in consequence of a fault in the administration of that government entity, he shall inform such officer of the reason for that opinion and may, if he thinks fit, make recommendations for action to be taken by the government entity, as the case may be, within a specified time.
Recommendations made by the Ombudsman under subsection (1) may include all or any of the following —
that the action which was the subject matter of the complaint be reviewed;
that an enactment, rule or regulation which causes or may cause injustice, be altered; or
that compensation be made to the person aggrieved.
Where the Ombudsman has made a recommendation under subsection (1) and, within the time specified or a reasonable time thereafter, he is of the opinion that no adequate action has been taken to remedy the injustice, he shall lay before the Legislative Assembly a special report on the case.
The Ombudsman, prior to laying a special report under subsection (3), shall provide the Governor with a copy of such report.
The Ombudsman shall not, in any report under subsection (3), comment adversely on any person unless he has given that person an opportunity to be heard.
Where the Ombudsman is of the opinion that —
the person aggrieved has sustained any such injustice as is mentioned herein, he shall inform that person of his opinion, the nature of the injustice sustained and the recommendation, if any, which has been made to remedy the injustice, and may make any comments in relation to the case as he thinks fit; and
the person aggrieved has suffered no injustice, he shall inform that person of that opinion and the reasons therefor and may make such comments in relation to the case as he thinks fit.
Where the Ombudsman makes an investigation on his own initiative or pursuant to a resolution of the Legislative Assembly he shall make a report thereupon to the Legislative Assembly.